Our History
Establishment of Target Communication
Target Communication set out with the goal of becoming a pioneer in the call center industry. With its expert staff, it quickly gained recognition in the sector by advancing with the aim of creating competitive advantage and added value.
Rapid Growth in the Industry
By gradually increasing the number of personnel, our company became one of the leading organizations in the sector. Our customer portfolio expanded to include important brands from different industries.
Technology Vision
Our company, closely following technological developments, initiated R&D activities to leverage AI solutions for enhancing call center operations.
Establishment of Target Tech
Target Technology was established with the aim of combining the world of Artificial Intelligence with the call center industry. Our company aims to pioneer digital transformation in the field of customer service with innovative artificial intelligence solutions.
First Prototype
We developed the prototype of our first AI-based customer representative software and achieved successful test results. We are preparing to raise industry standards by optimizing this technology.
Coming Soon...
We aim to introduce our AI-based customer representative to the service of the industry. This technology will be the beginning of a new era in the field of customer service.
Our Mission
As Target Tech, our mission is to optimize call center operations, increase efficiency, and elevate customer experience to the highest level by using artificial intelligence technologies. With the solutions we offer, we aim to enable companies to use their human resources most efficiently while not compromising on customer satisfaction.
Our Vision
To become a global leader in artificial intelligence integration in the call center industry and a the pioneer of digital transformation in the field of customer service. With the technologies we develop, we aim to redefine the industry standard by providing data-driven and personalized customer experiences.
Our Values
Innovation
We continuously research new technologies and improve our solutions.
Data-Driven
We shape our decisions and solutions based on data.
Customer Focus
We embrace the principle that our customers' success is our success.
Reliability
We keep our promises and adhere to ethical values.
Our Management Team
Hüseyin Özdemir
CEO
With over 30 years of experience in the industry, he shapes Target Tech's vision.
LinkedInOğuz Günyol
CTO
With more than 15 years of experience in the technological transformation of call center systems, he leads the development of system solutions.
LinkedInGökay Şirin
Data Scientist & AI Engineer
With his expertise in data science and artificial intelligence, he contributes to corporate efficiency by developing innovative strategies for call center operations.
LinkedIn